Last updated: June 12, 2026
Welcome to Veloria City (veloriacity.com). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you visit or shop at Veloria City, we may collect the following information:
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit/debit card details or payment method information (processed securely through our payment providers — we do not store full card details).
- Order Information: Products purchased, order history, and transaction details.
- Device & Usage Data: IP address, browser type, pages visited, and time spent on our site (collected via cookies and analytics tools).
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and customer support communications
- Improve our website, products, and overall shopping experience
- Send promotional emails and offers (only if you have opted in)
- Comply with legal obligations and prevent fraud
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and fulfilling orders, including:
- Payment processors (e.g., Shopify Payments, credit card networks)
- Shipping and logistics partners
- Email marketing platforms (only for opted-in customers)
- Analytics providers (e.g., Google Analytics)
All third-party partners are required to keep your information confidential and use it only for the services they provide to us.
4. Cookies
Veloria City uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings; however, some features of our website may not function properly as a result.
5. Data Security
We take the security of your personal data seriously. Our website is hosted on Shopify, which uses industry-standard SSL encryption to protect your information during transmission. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve any disputes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us at the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
9. Children's Privacy
Veloria City is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Store: Veloria City
- Website: veloriacity.com
- Email: support@veloriacity.com